MAKING YOUR FIRST CONTACT can be a daunting part of the process. For many people, that initial contact is what keeps them from embarking on a journey of counselling or therapy. For the team here at Bath Avenue, making our clients feel welcome and comfortable from the very first contact is an absolute priority. There is no judgement. There is no pressure. There is no obligation on you.
You can contact Bath Avenue in a few different ways. The important thing is that each individual uses whichever way makes them feel more at ease. For some, they can just pick up the phone and call us. For others, discretion is crucial, and you may wish to arrange a phone call for a time when you can have full privacy. For others, an exchange of emails may work in the initial phase while the trust and comfort builds.
Our website has a host of information for you. You can explore some of the issues that you may be facing, scan through the various services
that we offer, or see profiles of our therapists
. There is also a Contact Form
where you can put any questions to us that you may have.
We have a presence on social media also: see links below. The best way to contact us would be by phone, email or through our website.
When you call us here at Bath Avenue, we will have a quick conversation about why you have called us. This gives you a chance to settle in and get comfortable with the process. There is no pressure to answer questions you are not comfortable answering at this stage. We just cover some things such as how you are feeling now, and for what reason you called us. We may discuss what you feel that you want to get out of a counselling or therapy service.
Also, this initial conversation serves a crucial purpose, it gives us a chance to understand more about you with a view to matching you with the right therapist.Points of contact: